In order to achieve the organizational strategic goals which are continuous improvement of quality through the establishment of patient's safety system and raising patients’ satisfaction, Erfan Hospital has established its Private Specialty Nursing Department to provide more and better nursing, auxiliary nursing, and paraclinical services to patients in the hospital or after discharge from the hospital.
The private specialty nursing care unit continuously assesses the performance of its staff in order to improve the patients’ satisfaction, and reports the evaluation to the personnel and takes necessary actions and makes amending interventions with the aim of providing high quality services. This approach can improve the standard service provision.